THE PROMISE

At Baltini, we pride ourselves on quality and exclusivity. We understand that purchasing online can be challenging and we want you to shop with complete peace of mind. It is tough to know whom you can trust for authentic designer goods online, and so we guarantee that all of our items are 100% authentic.

We work with luxury high-end boutiques across Italy and all of our partners are strictly screened and reviewed to ensure they are up to our high standards of quality and service. We also put an authentication process in place by performing an on-site inspection. We inspect products and review their entire purchasing process.

We require each boutique partner to sign a contract that affirms merchandise sent to customers will be authentic and in brand new condition. In addition, we also regularly inspect our boutiques contracts with designer labels to verify that they remain in good standing with manufacturers according to our contract requirements.

We subject our boutique partners to removal from our website platform if shipped products do not meet these requirements.

We don't sell or tolerate counterfeit items and therefore we offer a money back guarantee in the highly unlikely event that a product you've received is not authentic. We are committed to offering only the highest quality, authentic, brand-new luxury goods and stake our reputation on this.

Products are sourced and curated by our partner boutiques in Italy, and all of the items are imported directly from the luxury boutiques to you.

If you have any concerns regarding a product’s authenticity, please contact us at info@baltini.com

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